You have received employee opinion survey results which reveal to you that people are not very happy in your team. You are frustrated because as a leader you have been doing plenty to make sure people are happy. You now have a number from the survey that gives you information on the levels of happiness in the team but measuring it doesn't mean you can control it. Just like a thermometer can...

I am working with fairly senior people of an organisations and we are writing a change story. Some questions I ask and the responses I get are given below Why are you adopting automation? We have a lot more work and it is not possible to do it manually. Why are you making your factory smart? That is the only way to sustain our presence. Why are you hot desking? The management made the policy to...

To study narrative is to examine ourselves. We think in story, process our world through the lens of story, and use storytelling to communicate ideas. One prominent economist believes that stories are the heart of human behavior. He says to understand the power of narrative is to understand financial booms and busts — and to prevent crises from getting worse. Robert Shiller is a Nobel...

We can prove it scientifically. In academic terms, an "emotionally competent stimulus" is any video or photo that elicits a strong emotional reaction. These images can trigger fear, sadness, joy, hope, shock, surprise, or disgust. The turtle video triggers several emotions at once. Once we see or experience an emotionally charged stimulus, the amygdala—an almond-shaped structure in the brain's...

Indra Nooyi was PepsiCo's first female chief executive. She boosted PepsiCo's revenue 80 percent during her tenure. One of the most remarkable thing about Indra Nooyi is her ability to storytell. Her videos are shared regularly in women in workforce forums. Here are 3 videos of Indra Nooyi where she story tells beautifully. 1) Women don't help women enough in workplace...

A group of government officials have come up with an idea, to launch a website that informs traveller's coming into Singapore what they can and can't bring into the country. They are required to present this idea to senior officials for a project sponsorship. Thier presentation begins with explaining the problem. The problem statement is projected on the slide For people travelling into Singapore...