We tend to view stress and burnout in terms of the short-term demands of a sprint: the rush to meet a deadline or prepare for an important presentation. But the demands of a marathon take a different kind of toll on us. As we mark the one-year anniversary of the first pandemic restrictions, now is a good time to look at the effect that twelve months of worry and uncertainty have had on our mental...

Storytelling is not only an inspiring but also a great knowledge sharing tool. Here is one of my favourite story from the Healthcare Environment *Neonatal Intensive Care Unit, 1990's. A nurse has been watching a newborn for several hours. Suddenly, the baby turns dark blue, almost black. The medical team immediately calls for a doctor and a radiologist and prepare to intervene, convinced that it...

Introducing ourselves at a Boardroom Table especially when our bosses are seated at the same table is nothing but stressful. So, the easiest thing to do is to be safe and say something like this. "My name is Sania and I am the Director of Healthcare Innovation." Now, this is a safe introduction and granted no one will raise eye brows at what you said but there is another side to this introduction...

Recently I gave a talk on Sales Storytelling at a leading Pharmaceutical Company. In preparation for this talk I researched on Pharma sales industry, spoke to a few pharma sales reps and doctors ( key client for pharma sales reps). In this preparation, there are insights I discovered which I think can be of great use to the pharma sales industry and the stories they tell. My previous blogs on...

Very interesting research on the connection between a surgeon's tone of voice and their likelihood of having been sued for malpractice in an article titled, Surgeon's Tone of Voice: A Clue to Malpractice history. (Surgery Ambady et al 9 Volume 132, Number 1). Here is a summary of their methods and findings. Methods: We examined the relationship between surgeons' voice tone during routine office...

Today, my story is based on personal experience and centered around Humility. Recently, I was at Changi Cove working with Doctors and Healthcare Leaders. It was a fun day of crafting Narrative Medicine that involved hospital deaths, brand positioning and leadership. At one stage, Dr Ben Tan (one of the participants) and I spent 20 mins working on one of his upcoming talks. Dr Tan asked questions...