Modern organisations struggle not because leaders fail to communicate, but because their messages fail to connect. This post explores why traditional corporate communication—focused on data, purpose statements, and “what’s in it for me”—often falls flat, and reveals how storytelling rooted in identity transforms the way employees engage with change.
Using a real workplace example and insights from thinkers like Seth Godin, Brené Brown, James Clear, Steve Denning, and Adam Grant, the article explains how employees respond not to abstract metrics or polished mission statements, but to narratives that make them feel seen, valued, and capable of making a difference. The most powerful motivator isn’t purpose alone—it’s identity: helping employees see who they can become.
The post shows leaders how to shift from transactional messaging (“We need to increase productivity”) to identity-shaping storytelling (“This is your opportunity to become a Supervisor of Robots”). When leaders frame change as an identity-aligned opportunity, employees feel ownership, pride, and connection.
This is the missing link: storytelling that creates belonging. When employees see themselves in the organisation’s story, they become active participants in its progress—because every action becomes a vote for the person they believe they are becoming.