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January 10, 2017
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Data Storytelling is not Data Analytics or Data Visualisation. My intention with this 309 word blog is to differentiate between Data Visualisation and Data Storytelling and give you an example convincing enough that makes you say, " Yes, Data Visualisation is not Data Storytelling. A lot of my work involves Data Storytelling and naturally I look for all articles, books and papers to continuously...

December 22, 2016
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Change Management Storytelling. How to communicate your change effectively. This blog is for you if you are like Min Lee. Min Lee is responsible for change management communication. At the start of the project Min Lee has created key steps to manage communication on various change activities - Surveys, Leadership Talks, Updates, Engagement Activities etc. Her plan is robust and thought out. She...

December 16, 2016
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On why I chose this quote from Muhammad Ali in the header image : Muhammad Ali's motivation was a prerequisite to his successful practice without which the practice is not as effective. This quote clearly demonstrates the depth of his motivation. This blog is for you if you are like Azira. Azira is responsible for learning and development for a MNC. At the end of each year she thorougly...

December 11, 2016
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This is Blog 3 of my Practical Tips on Data Storytelling blog series. In the First Blog we focused on the point you are trying to make via data storytelling. In the Second Blog we focused on the importance of building credibility. In this blog I will focus on how we can move from numbers/data to meaning. So, lets get started, Numbers are like key messages - distilled information with no context...

December 6, 2016
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This video is part of our video series called Business Storytelling Tips Under 60 Secs. In this video, we are sharing a tip on Video Storytelling. For tips on business storytelling, please visit our Narrative: The Business of Stories You Tube Channel [embed]https://www.youtube.com/watch?v=TywRr3030n4[/embed]...

November 29, 2016
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Some business stories I hear are worth telling and this is one of them. About a year ago I had the opportunity to work with a large technology company headquartered in San Jose, California. The task here was for me to work with their sales team to draw real life business stories that could be used in the future for sales storytelling. This story was told by 2 sales people. I will call them Arun...

October 25, 2016
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This is blog 2 of my practical tips on data storytelling blog series. In the first blog we focused on the point you are trying to make via data storytelling. In this blog I give a few tips on building credibility with the audience. So, lets get started, Data Storytelling Tip #2 Who am I speaking to and why should they listen to me? A couple of months ago I had the privilege of coaching a data...

October 2, 2016
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Our education system works against our ability to data story tell. We teach two main subjects in school, language and maths. With language, we learn to tell stories. With maths, we learn to use numbers. But we don't ever learn how to tell a story with numbers. That is the reason why data storytelling can be a difficult for many of us. However, like any other discipline there is a practical and...

September 25, 2016
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This blog is for you if you as a subject matter expert are asked to give your views on a certain question, topic or an area. As a subject matter expert we are well versed in our fields and that is precisely why we are asked for a view. So, a natural tendency is to start sharing what we know and there are times when it just doesn't stick. The reason for that is that we have the curse of knowledge...

September 15, 2016
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This blog is the fifth blog of my Blog Series on Data Storytelling from Data Dealers. Who are data dealers? People whose job, day-in and day-out is to work with data. I have coined a term for these people, Data Dealers, because no one really knows better than them what it is like to deal with overwhelming data and how best to make sense of it. You can read the previous stories by clicking on the...

September 4, 2016
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This blog is the fourth blog of my Blog Series on Data Storytelling from Data Dealers. Who are data dealers? People whose job day in and out is to work with data. I have coined a term for these people, Data Dealers because no one really knows better then them what it is to deal with overwhelming data and how best to make sense of it. You can read the previous stories by clicking on the links...

August 28, 2016
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This blog is for you if you are in sales. To be specific, solutions sales. Here is how a sales person who works for a technology company and is responsible for selling Wi Fi infrastructure told a story in a sales storytelling session I recently conducted. We worked with XYZ which is a large events venue. The problem statement we got from the client was - A lot of the time our guests who are here...

August 21, 2016
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This blog is the third blog of my Blog series on Data Storytelling from Data Dealers. Who are data dealers? People whose job day in and out is to work with data. I have coined a term for these people, Data Dealers because no one really knows better then them what it is to deal with overwhelming data and how best to make sense of it. In our first blog a Data Dealer shared a great story on how he...

August 14, 2016
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This is part 2 of of my Data Storytelling with Data Dealers blog series. In this series I cover real stories from 5 professionals from 5 different countries who work with data as a part of their role. Since they deal with data every day,I have coined a term for them Data Dealers. In my previous blog I shared a real story on how a data dealer managed to turn a contract termination situation in to...

August 4, 2016
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This blog is the first of my blog series on Data Storytelling from Data Dealers. Who are Data Dealers? People whose job day in and out is to work with data. I have coined a term for these people, Data Dealers because no one really knows better then them what it is to deal with overwhelming data and how best to make sense of it. So, enough from me, lets hear it from a Data dealer Question: Tell us...

July 26, 2016
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This blog is written as a response to a question I received in twitter. Thank you Stefan Norrvall for asking the question. The reason why I decided to blog instead of respond with a tweet was - I am not sure if I can get my point across in 140 characters. So, here is a bit of context for anyone else who decides to read this blog. I was researching Data Storytelling and came across a slide share...

July 22, 2016
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This blog is for you if you are a sales professional. Recently I met a lady who had posted a chest of drawers she wanted to sell online. I had seen this chest of drawers and I wanted to buy it. So, we fixed a time for me to swing by and have a look. I walked in and the lady told me all great things about the chest of drawers and then in the end she said, " I am not trying to sell you this". That...

July 14, 2016
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This blog is for you if you have the job of taking numbers and then explaining why these numbers matter. I have blogged on a similar concept using statistics before. You can find that blog here. I have increasingly been doing a lot more data related storytelling projects. Here one thing which is basic but seems to be missing when we communicate numbers. Lets try and understand this using an...

July 6, 2016
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This blog is for you if, you want to understand what separates a novice from an expert you are in sales and sometimes find yourself in a situation where the client says, "I don't need XYZ part of your service, but I will just take A." For example, in a hotel, I would buy the banquet dinner but I don't want flowers on the table, chair covers, candles, etc, because I would save cost by not having...

June 15, 2016
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We almost never question somethings in life and that sometimes becomes the reason why we never find out what really is going on? This blog is inspired by my recent story consulting work where we found out the real communication challenge only because we decided to further investigate the area that seemed to be working perfectly fine. What you have to think about is ..... When you have 15 years of...

June 8, 2016
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This blog is for you if your work involves being able to diagnose a business challenge using data. My recent work with market research specialists and data analysts has led to a conclusion, which is, there is a particular skill that contributes to you being able to analyse data really well. What is it ? Your ability to challenge or decode the findings. Here is a wonderful story of what that looks...

June 1, 2016
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Recently my mentor provoked a thought. He sent me this line "Think story-telling, and the default is to think of ‘telling'—as in verbal" After reading this line a few times.I came to a conclusion that telling is not as important as listening. Especially in sales. My research then pointed me towards a fabulous write up by Steve Denning that points out the importance of Story Listening versus Story...

May 23, 2016
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This blog is part 2 of 2 our Blog Series Storytelling:Interviews or Customer Safari In Part 1 of 2 we understood what is a Customer Safari. In this blog I wanted to share a story of a business leader who went on a customer safari and gained unique insights in to their customer's world which led to better business outcomes. Story as narrated by the Business Leader. I will call this business leader...

May 23, 2016
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This blog is for you if your efforts in getting to know your customer are limited to customer segmentation, traditional market analysis and customer surveys You may think what more needs to be done to understand a customer? You need to understand the person behind your customer. Have an understanding of situation, mindset and behaviour. How would one go about doing that? Go on a Customer Safari...

May 15, 2016
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This blog is for you if you find yourself hesitant to speak or being told off for not speaking " proper English". Imagine you are telling a story to a friend and you say, "the dog and me". Your friend stops you and says, you mean "the dog and I". Does it frustrate you and does it even matter? The majority of my work is in oral storytelling and I often find that people may have an impactful...

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